Appointment changes and/or cancellations must be made AT LEAST 24 hours in advance without penalty via the links in the reminder emails that are being sent out.
In case of cancellations made MINIMUM 24 hours in advance, a full refund will be issued.
No Show Without Notice - If you don't show up for the appointment and you didn't notify us minimum 24 hours in advance, you will NOT be eligible for a refund and you will forfit the full price of the appointment.
Rescheduling The Same Call - You are allowed a maximum of three (3) times to reschedule the SAME call, without penalty. After the 3rd time of rescheduling the same call, you will be notified that it's your 4th attempt, the session will be marked as a No Show and a refund will not be issued.
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